1. Introduction
This manual is compiled and made available in terms of section 51 of the Promotion of Access to Information Act 2 of 2000 ("PAIA"). Every private body is required by section 51 to compile a manual of this nature and make it available to the public, free of charge, on request.
2. Legislative Framework
| PAIA s.51 | Manual to be made available by private bodies |
|---|---|
| PAIA s.53 | Form of request for access |
| PAIA s.54–57 | Procedure and timeframes for requests |
| PAIA s.62–70 | Grounds for refusal of access |
| POPIA s.55 | Duties of the Information Officer |
3. Contact Details
| Legal entity name | Kevin Bishop Consulting (Pty) Ltd |
|---|---|
| Registration number | 2018/088169/07 |
| Address | Johannesburg, Gauteng, South Africa |
| kevin@kevinbishop.co.za | |
| Website | kevinbishop.co.za |
4. Information Officer
| Information Officer | Kevin Bishop |
|---|---|
| kevin@kevinbishop.co.za | |
| Deputy Information Officer | Not currently designated — sole-practitioner structure |
5. Categories of Records Held
| Client and engagement records | Contact details, engagement letters, correspondence, assessment and report documentation for current and former clients. Digital. Retained for the period set out in the relevant engagement letter. |
|---|---|
| Prospective client records | Names, contact details, and correspondence with prospective clients. Digital. |
| Website enquiry correspondence | Emails received via the website's contact link. Digital. Retained only as long as reasonably necessary. |
| Financial and invoicing records | Invoices, quotes, and related financial records. Digital. Retained per statutory requirements. |
| Supplier and vendor records | Contact and billing details for service providers used by the practice. Digital. |
This list is reviewed and updated whenever the categories of records held change materially.
6. How To Request Access To Records
A request for access to a record must be made in writing to the Information Officer, setting out sufficient detail to enable the record to be identified and specifying the form of access required.
| Step 1 | Submit a written request to the Information Officer at kevin@kevinbishop.co.za |
|---|---|
| Step 2 | The Information Officer acknowledges receipt within 3 working days |
| Step 3 | The Information Officer assesses and decides on the request within 30 days of receipt |
| Step 4 | The Information Officer notifies the requester of the decision within 30 days of receipt |
| Step 5 | If access is granted, records are provided once any applicable fee is paid |
| Step 6 | If refused, the requester may lodge an internal appeal or approach the Information Regulator |
7. Fees
There is no fee for a request for access to your own personal information. For other records, a request fee and access fee may apply, calculated in accordance with the fee schedule prescribed under the PAIA Regulations. No search or preparation fee will exceed what is prescribed by law.
8. Grounds For Refusal
- Mandatory protection of the privacy of a third party — s.63
- Mandatory protection of commercial information of a third party — s.64
- Mandatory protection of confidential information of a third party — s.65
- Mandatory protection of the safety of individuals and property — s.66
- Records privileged from production in legal proceedings — s.67
- Commercial information of the private body itself — s.68
- Requests that are manifestly frivolous, vexatious, or would unreasonably divert resources — s.70
9. Remedies Available To Requesters
A requester who is refused access may, within the applicable time limit, lodge a complaint with the Information Regulator, or approach a court. Contact details for the Information Regulator: www.justice.gov.za/inforeg | inforeg@justice.gov.za.
10. Availability Of This Manual
- On this website, free of charge, at any time
- On request to the Information Officer at kevin@kevinbishop.co.za, free of charge
11. Review And Amendment
This manual is reviewed at least annually, and whenever a material change occurs to the Information Officer's contact details, the categories of records held, or the procedure described here. Last updated: 6 October 2026.